dear admin
user name:sonicewg
Email:sonicewg@proton.me
please help me unlock my account
I want to konw about the reason for locked
thanks

    Hello dear admin , I have read your reply.
    I have realized my mistake, re-read and understood all the rules. I promise I will never use my hosting account for tunneling network traffic again, and use it for the right purpose. I also need some data from my account to continue using it, and I hope you can give me a chance to help me unlock my account.
    This is my website:
    https://ClayFoy.serv00.net/
    Thank you.

        wangchuang We do not offer hosting accounts for tunneling network traffic.

        "It is forbidden to use Serv00.com servers for purposes other than those related to website hosting, GIT / SVN / HG repositories."
        https://www.serv00.com/tos

        • 39o likes this.

          admin Unable to connect to SSH using panel password, repeatedly prompting for password input

              dishao So you must be making a mistake, perhaps you are manually typing the password with an error or without capital letters (case sensitivity matters).

                  管理员
                  登陆不上账户,并没有修改任何东西,申请修改密码时又提示该页面已被屏蔽,请帮助我解决
                  用户名:zfswsh
                  电子邮件：zfgswsh@gmail.com
                  请帮我解锁我的帐户

                    admin I have repeatedly confirmed that the password is correct and tried to change it, but the same problem still persists and cannot be resolved

                        @admin My apologies for breaking the TOS. I obviously didn't read the TOS very well before, I have since removed my script and won't be running it again on your servers.

                          zfgswsh
                          English is the official language on this forum. You provided an incorrect login. The reason for the block is the same as for the accounts above.
                          ""It is forbidden to use Serv00.com servers for purposes other than those related to website hosting, GIT / SVN / HG repositories."
                          https://www.serv00.com/tos"

                            dishao So you must be making a different mistake; perhaps you're connecting to the wrong server where the account is located (currently running servers are: s0.serv00.com and s1.serv00.com).

                              13 days later

                              Hi, I have a somewhat shameful question that I lost my account and it will be locked since I can't login.

                              I definitely remember my username, however I can't remember what email I used to sign up.

                              I've tried several times on panel's "Click here to reset your password." and got nothing, sigh.

                              I know the probable IP address and exact time that I last time loginned to my account.

                              However these pieces of information are not very convenient to share on the forum.

                              So I'm wondering is there any small possibility that I can get any hints about my email ?

                              Please help and I will very grateful for that.

                                Eve Provide the account login in the response.

                                • Eve replied to this.

                                    admin Thank you for the response, It's "eve", same as my forum username.

                                        Eve Check your inbox; we provided one letter before the dot.

                                          Hello, please tell me why the estepler account was blocked? Is it possible to remove the blocking? No hosting rules were violated.
                                          403 error screenshot

                                            estepler Surely, you are aware of the reason behind the suspension of your hosting account: sending spam.

                                                admin

                                                Spam? Sorry, but messages were sent to my 2-3 addresses to test the system. The thing is that I have hosting for a telegram bot, but there is no way to send email messages; I need to send a request to confirm email address. You provide very convenient hosting, I created a small PHP file that receives an address and, in fact, a confirmation link through a post. I sent several test messages and then my account was blocked. It's a pity.

                                                Although, in any case, I believe that you reacted quite quickly. I think you did the right thing, it really looked a little suspicious.