dear admin:
Shows up when I try to ssh connect:
=[ THE ACCOUNT HAS BEEN BLOCKED: ----- ]=
If you have any questions ask them in the topic:
=[ ACCOUNT WILL BE DELETED SOON! ]=

Please help me unlock my account.
Login: xiaolizi
SSH/SFTP server address: s8.serv00.com

I would like to know the reason for the lock.

Thank you!

Dear administrator, first of all, thank you very much for the free service provided by the website. However, I registered this account myself and only use it myself. You also know that accessing the website may use a public IP. I used AWS when I registered. Free cloud services, maybe the current problem may be related to this, after all, IP is not private. I also hope you will check again to see if it is related to this. Please help me review again, no matter what the outcome is, I will thank you very much, thank you again.
Login: sgdfeng
SSH/SFTP server address: s14.serv00.com
Email： yyyizong@outlook.com

    • Aamanbo

      • Post #889
      • Edited

      Dear administrator,please help me unlock my account. This is my website: https://amanbo.serv00.net/。. Thank you.
      Login: amanbo
      SSH/SFTP server address: s3.serv00.com

        Dear administrator,
        When I was using alist to move files, I suspect that due to the slow moving speed, it caused high resource usage. I am very sorry for this. Could you please help me unblock my account?
        my website:https://amanbo.serv00.net/
        Login: amanbo
        SSH/SFTP server address: s3.serv00.com

        Dear Admin, I sincerely apologize for the CLI abuse that led to my account suspension. To explain my actions:

        I used pre-configured remote commands to auto-restart services, attempting to maintain uptime for my applications.
        When unable to access my services, I mistakenly believed it was a Serv00 issue and repeatedly executed these commands, unaware of the CLI policy violation.
        Later investigation revealed the root cause was DNS configuration errors at my domain registrar, unrelated to Serv00.
        I deeply regret this oversight and assure you it was unintentional. I've resolved the DNS issues and will strictly adhere to Serv00's usage policies moving forward.

        Account details for verification:
        Login: ChloeGreen
        SSH/SFTP: s15.serv00.com
        Home Directory: /usr/home/ChloeGreen
        Webpanel: https://panel15.serv00.com/
        Thank you for your understanding and consideration, please unblock my account.

          Login: hellogoogle
          Webpanel:s4.serv00.com

          I don't know why I was blocked. If you can't unlock it, please let me log in temporarily to backup my data.

            Sorry, I suddenly found that my account (rogufox) is unable to log in while using this service today. Please help me remove the restriction on this account. Thank you.

              s15.serv00.com

              Dear administrator, hello, since the local IP cannot log in to SSH normally, using the SSH tool + proxy IP to log in also prompts that the account is about to be banned and cannot use commands. In addition, the panel login always prompts that the account or password is wrong, but the account and password are correct. Please help to solve it. Thank you very much.

                • Mmilo

                  • Post #902

                  dear admin
                  please help me unlock my account
                  user name:milo
                  https://panel16.serv00.com/
                  And I want to konw about the reason for locked
                  thanks

                    admin please unblocking this account : gwjcfls. I will be appreciated of your help. I apologize again for disturbing you by surprise. I sincerely apologize for everything I have done and sincerely apologize for the impact it has had on your company. Thank you!

                        please unblocking this account : cofeitali001
                        I will be appreciated of your help. I apologize again for disturbing you by surprise. I sincerely apologize for everything I have done and sincerely apologize for the impact it has had on your company. Thank you!