(how to forgot/know- login and password

vnumsms

https://panel12.serv00.com/file_manager/ issue of pydio login id and psswd. Sir I want forgot my pydio login. And password I don't know what is password and login details berofe login details this problem
User id vnumsms.

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tal Padio Novit
I login but same I'd psswd show incorrect how to forgot password

How to reset account

Please help sir how to solve this

admin

vnumsms If you are asking about password reset options for the hosting account panel: the option is available in the login window of the hosting account panel. As for Pydio settings, they can be cleared by deleting the ".pydio" directory (for example, via SSH or SFTP).

vnumsms

admin no sir sorry but

My problem is file manager are not opening I already provided u what's problem plz see and help plz 🙏🏻 pydio say's enter login and password

admin

vnumsms Did you, as per the response you received, delete the .pydio directory?

vnumsms

admin yes but how to solve it this sir plz help

admin

vnumsms I have checked: you did not delete the specified directory.