my login banned? I don't understand what's wrong

srv11

ragedeangelo@gmail.com - my email
Hello, for some reason I can’t log into my account. It tells me that my account is blocked. I hope this is a mistake. Unblock please.

admin

srv11 You didn't specify which hosting account login you're referring to.

srv11

admin https://imgur.com/a/v9Bc5MX

I hope for your help. Thank you. I think this is some kind of mistake because I only use 50 email accounts for renting out game accounts

srv11

admin Because of this, about 25-30 buyers are now complaining that they cannot log into their account because they need 2FA from their email.

I'm losing my reputation and money because of this. I doubt that your mail cannot be used for this industry, because I was hoping that it would be perfect for me.

admin

srv11 The hosting account was not mistakenly blocked. Spam was sent using an email address that starts with the letter "r" and has the letter "z" before the "@" sign.

srv11

admin I understand your complaint and will try to warn my customers so that they no longer write from these emails. I also have a question for you. Can I somehow limit sending messages from my mailboxes? I don't need it for my job, but because of it, some stupid account tenants do nasty things

srv11

admin If possible, I will do it wherever possible. I'm really sorry about that, I really am. But this is only partly my fault. Let me unblock these accounts to prevent complaints from my customers. I also once again ask you to help block the sending of letters from my email accounts. At least some kind of tutorial. I need emails only to receive messages in order to receive the 2fa code

srv11

srv11 I will also take this account away from this buyer and report it to support. I will cancel his lease immediately. Please, this is not worth blocking all my rental accounts.

admin

srv11 We have unlocked the hosting account. We do not offer the option to block outgoing emails from mailboxes. You are responsible for any actions carried out using the mailboxes.