My account is kmpt, and my website has been blocked. I would like to download my website data and send it to the email wefashe@qq.com. Additionally, I don't understand why my website was blocked, as I only Created page display data. Could you please explain how my website violated your company's policies?

    yuzi Account was blocked due to the load you were generating on the database server. The email address you provided during forum registration is not the same as the one used for your hosting account registration. Confirm that you will resolve the issue from a forum account registered with the correct email address

    • yuzi replied to this.

      admin Use the email wefashe@qq.com to resolve the issue. I use this email more frequently and can receive your messages more promptly

        yuzi My previous response is still valid.

        • yuzi replied to this.
          7 days later

          admin I don't quite understand, can you explain it in detail

            When I signed up for a new hosting service, it said it was undergoing maintenance. When will the maintenance be completed?

              yuzi Account was blocked due to the load you were generating on the database server. The email address you provided during forum registration is not the same as the one used for your hosting account registration. Confirm that you will resolve the issue from a forum account registered with the correct email address.

              • yuzi replied to this.

                admin I'm sorry, I forgot it, can I get it back by other means?

                  yuzi You received a response on what needs to be done. What exactly is unclear to you?

                  • yuzi replied to this.

                    admin
                    dear admin:
                    I need your help. I have forgotten the email address I used for registration and cannot use it to resolve the issue. Is there another way to unlock my account?

                      yuzi You need to remind yourself of the email address you used.

                      admin locked the discussion .