Hello everyone!
I am currently facing a tricky problem. I have forgotten the username and password I use to log in. Worse still, the hard disk where I saved these key pieces of information has unfortunately been damaged, preventing me from directly retrieving the relevant data from my local device.
The only thing I remember is that the email address bound to the account is jinlongzhao97@gmail.com. Since this email is closely associated with the account and serves as an important means of contact, I hope to regain access to the account information through it.
Here, I sincerely seek your help:
**Are there any similar methods to retrieve an account? ** I know that many platforms provide features such as "Forgot Password" or "Retrieve Account", and I hope to regain access through these methods.
**Can I verify my identity through my email? ** If the platform supports it, I hope to verify my identity through the bound email and then reset my password.
**Have other users encountered similar situations and successfully solved them? ** Your experience is very valuable to me, and any suggestions or guidance may become the key to solving my problem.
I have tried many methods, including visiting the official customer service support of the platform, but so far I have not made substantial progress. Here, I also call on netizens to pay attention, if you have any clues or suggestions, please feel free to contact me.
Thank you all for your attention and help! I hope to retrieve my account and resume normal use soon.