Help. I can't receive the registration email and password reset email

lanzhihong

My username is LanZhihong, and the email address I used for registration is lanzhihong@sina.com. However, I have not received the registration confirmation email; I have also checked my spam folder.

I attempted to reset my password following the instructions provided on the forum at https://panel13.serv00.com/resetpass, but I still have not received the password reset email.

I kindly request the assistance of an administrator to check into this matter or to help me update my registered email address to lanzhihong6@gmail.com.

admin

lanzhihong Your email provider rejected the message. Upon confirmation in your reply, we can delete the account and create a new one using the provided Gmail address.

lanzhihong

admin
I hereby confirm that it is necessary for me to utilize the new email address (lanzhihong6@gmail.com) for the purpose of registering an account. I would like to express my gratitude for your assistance.

lanzhihong

admin I am pleased to report that I was able to reset my password using my old email address at today and successfully log in to the web panel. However, to prevent any potential future issues, I would like to request that my registered email address be updated to lanzhihong6@gmail.com. I appreciate your assistance in this matter.